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Leif Robertson Fifer
Inspiring
Sep 9, 2021 7:07 PM UTC
Question

Saving documents to a different cloud does not save when using iPad (mobile) services.

Seems as though I no matter how much I want to use adobe cloud for file saving...there is some issue. So I am creating a workflow without it nd this isnt working either. When I save to apple cloud and open bac up it doesnt update unless I sve but autosaves to adobe cloud by aking a copy. So I have two files then. Adobe cloud doc in my own cloud and the last updated version auto saved in adobe cloud. Is there a way to auto update outside of adobe cloud or will adobe cloud ever show folders and sub folders with all files like when in photoshop I can only see PSD docs and not illustrator cloud docs.   So now im using an outside apple when working remote but it still creates a new version or latest version in adobe cloud. If I could see adobe cloud docs and keep main folders at the top Id use it but it doesnt show all my files.. Anyone have a work around?? What is your cloud saving workflow when working with multiple type docs? Thanks!

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1 reply

Tarun Saini
Community Manager
Community Manager
Mar 22, 2022 11:23 AM UTC

Hi Leif,

 

We're sorry for the delay. Are you still experiencing the issue? Would you mind telling us more about the issue when you say "When I save to apple cloud and open back up it doesn't update unless I save but autosaves to adobe cloud by making a copy"?

 

In https://assets.adobe.com/ you can view all the file formats which are synced to the clouds.

Please check this article and let us know if that helps: https://helpx.adobe.com/creative-cloud/help/work-with-cloud-documents.html

 

We appreciate your patience.

 

Regards,

Tarun

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