Skip to main content
Participant
Dec 19, 2022 6:30 PM UTC
Answered

Scam attempts from portfolio site

Creating my Adobe portfolio site has opened the floodgates for scammers.  I  have received the same identical scam email through my contact submission form, over and over.  I'm just curious what Adobe is doing to combat this as this is turning out to be a very bad experience.

Nancy OShea
Nancy OSheaCorrect answer
Community Expert
Dec 25, 2022 11:28 PM UTC

Nothing anybody can do about Human Spammers, unfortunately.

 

However to reduce robot spam, I added a question in a required field that only a human can answer. See screenshot.

 

 

If the answer is wrong, I know it was not submitted by a human.

If robots can't answer at all, the form data won't submit.

Although not perfect, it's better than nothing.

 

Nancy O'Shea— Product User & Community Expert

6 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
Dec 25, 2022 11:28 PM UTC

Nothing anybody can do about Human Spammers, unfortunately.

 

However to reduce robot spam, I added a question in a required field that only a human can answer. See screenshot.

 

 

If the answer is wrong, I know it was not submitted by a human.

If robots can't answer at all, the form data won't submit.

Although not perfect, it's better than nothing.

 

Translate
Nancy O'Shea— Product User & Community Expert
ved78Author
Participant
Dec 27, 2022 5:11 PM UTC

Thank you Nancy, this solution should work out nicely to thin out the automated spam! 

Translate
John T Smith
Community Expert
Community Expert
Dec 19, 2022 8:50 PM UTC

What do you think Adobe CAN do?

 

You have a public contact form that YOU control... not Adobe... so there is no way that I know of for Adobe to do anything

Translate
ved78Author
Participant
Dec 19, 2022 10:23 PM UTC

Since these contact submissions appear automated, maybe the ability to add captcha verification for starters. 

Translate
kglad
Community Expert
Community Expert
Dec 19, 2022 10:26 PM UTC

good.  make a suggestion to adobe.

 

for applicable apps, use https://helpx.adobe.com/ie/x-productkb/global/how-to-user-voice.html

 

 

for others, use https://www.adobe.com/products/wishform.html

Translate
kglad
Community Expert
Community Expert
Dec 19, 2022 6:34 PM UTC

probably nothing, but you can check:

 

portfolio questions: https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

portfolio faq: https://help.myportfolio.com/hc/en-us

Translate