Screen share adobe failed attempts

Question

Several attempts to contact and download "screen.share.adobe.com" failed. Receive error message and uable to connect via Safari, Brave, Firefox and Chrome.  Chrome, for example, is identified and checked in System Preferences-Security and Privacy  Also, "Screen Sharing" along with "All Users" are checked. What an I missing?

Peru Bob · Answer

That is for Adobe support to share your screen.

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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