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Alaska Dawn 907
Alaska Dawn 907
Known Participant
March 7, 2022
Question

Screen shots on my iPad connect to creative cloud app do not want that

  • March 7, 2022
  • 1 reply
  • 289 views

Everything I screenshot saved in photos appear in creative cloud app. 
How do I stop that ? 
thx

Dawn

This topic has been closed for replies.

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
March 7, 2022

Hi there,

 

Thanks for reaching out! Please go to the Creative Cloud Application > Preferences and check if screenshot sync is turned on or not. If it is on, please turn it off on your iPad and then restart the application to stop syncing the screenshot in the Creative Cloud Application.

 

Let us know if that helps.

 

Regards,

Tarun

Alaska Dawn 907
Alaska Dawn 907Author
Known Participant
April 4, 2022

1) Will I loose all my past work /files when I restart ?

2) I only have iPad Pro tablet, where is preferences located?

thx

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