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Nikolaus Macheck
Participant
May 3, 2023
Question

Scroll issue when holding Shift key

  • May 3, 2023
  • 3 replies
  • 864 views

Problem: when shift key is pressed, scroll speed (using scroll wheel or scroll function with apple magic mouse) is turbo boosted making working difficult. on mac the problem is less severe.

Platforms: Macos 12.6.5, windows 10 using PC scrollwheel mouse and/or Apple Magic Mouse.

Problem only occurs only within Adobe apps. Windows and Mac Os apps do not show this problem.

This topic has been closed for replies.

3 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
May 4, 2023

i don't see that on the first two apps i tested.  i see vertical scrolling with the scroll wheel and horizontal scrolling with shift-scroll. ie, there's something related to your computer environment causing the issue.

 

in which adobe apps do you see the problem?

 

<moved from cc desktop bugs>

N
Nikolaus MacheckAuthor
Participant
May 4, 2023

indesign, illustrator, photoshop. thy all react to shift and scrolling. strange

kglad
Community Expert
kgladCommunity Expert
Community Expert
May 5, 2023

in ps, you have more control.  open your preferences > tools

 

if you don't understand all those settings, look them up.

N
Nikolaus MacheckAuthor
Participant
May 3, 2023

1) it just happens (especially on apple mouse)

2) often you use shift and simultaneously scroll or just scroll after that

in any case the behaviour is not controllable. so it must be an adobe bug.

kglad
Community Expert
kgladCommunity Expert
Community Expert
May 3, 2023

is there a reason you're using shift-scroll?

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