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Participant
February 18, 2025
Question

Se produjo un error al inicializar Bibliotecas Creative Cloud

  • February 18, 2025
  • 2 replies
  • 220 views

Hola. 

Hace días que me sale en PS al intentar abrir las bibliotecas este error: Se produjo un error al inicializar Bibliotecas Creative Cloud. También me sale al abrir la aplicación de creative cloud. 

He seguido los pasos de estos enlaces varias veces, pero no consigo arreglarlo. 

https://helpx.adobe.com/ie/creative-cloud/kb/creative-cloud-libraries-panel-doesn-t-load-in-desktop-... 

https://helpx.adobe.com/ie/creative-cloud/kb/libraries-panel-not-working.html 
He desinstalado y vuelto a instalar los 2 programas, pero el error persiste. ¿Alguna idea?
Muchas gracias 
Mac  OS Ventura 13.7.4
PS 25

 

2 replies

kglad
Community Expert
Community Expert
February 21, 2025

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R


if that fails, repair per https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html


if that fails and you have windows, open your control panel > add/remove programs > cc desktop app > repair

if that fails, uninstall using the correct uninstaller from https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging and then reinstall using*


if that fails, do a clean cc install carefully following each applicable step:

uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

check for, and if available, update your os

if windows is your os, repair all ms visual c++ versions that can be repaired (use google if you don't know how to do this)

if windows is your os update your ms visual c++, if it can be updated (use google if you don't know how to do this)

restart your computer (don't skip this)

reinstall the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials>

if that fails, you probably have a corrupt user account. google your os and how to create a new one.

RasecolAuthor
Participant
February 23, 2025

Thank you very much for your kind help. 
I finally had to update OS to Sequoia and everything works fine now. 

kglad
Community Expert
Community Expert
February 23, 2025

good to hear!

BrettN
Community Manager
Community Manager
February 21, 2025

Since the error is also occuring in the Creative Cloud desktop app, I'm moving this discussion to the Creative Cloud Services forum

 

Google Translate: 

Hello. 

For days I've been getting this error in PS when trying to open the libraries: An error occurred while initializing Creative Cloud Libraries. It also appears when I open the creative cloud application. 

I have followed the steps in these links several times, but I can't fix it. 

https://helpx.adobe.com/ie/creative-cloud/kb/creative-cloud-libraries-panel-doesn-t-load-in-desktop-... 

https://helpx.adobe.com/ie/creative-cloud/kb/libraries-panel-not-working.html 
I have uninstalled and reinstalled the 2 programs, but the error persists. Any ideas?
Thank you so much 
Mac OS Ventura 13.7.4
PS 25