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Participant
Aug 17, 2021 3:55 PM UTC
Question

Share invite not sending to all recipients

Hi Everyone!

I've run into a problem where I'm trying to share a folder with 6 of my collegues and it works great for all but 1 of them.   The person in question has never recieved an email with the invite.   We're all on the same work network so I doubt it's being filtered out if it works for everyone else.

 

Has anyone run into a problem like this?   Not really sure where to begin trouble shooting it!

Thanks for help.
-Greg

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1 reply

kglad
Community Expert
Community Expert
Aug 18, 2021 4:01 PM UTC

double check the problematic email address

have that recipient carefully check their spam folder

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