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benl26012958
benl26012958
Participant
August 20, 2020
Question

Share Link not working lately

  • August 20, 2020
  • 1 reply
  • 244 views

The past few days when I try and share a link to a file in my Creative Cloud Files folder it doesn't work. It opens up a browser window and I can see the name of the file in the greyed out background but instead of loading the link I just have a white box in the middle of the screen with the spinning blue wheel.

 

I am using a Mac Mini running the latest version of OS Catalina and all my software is up to date.

 

Can anyone suggest a fix or is this an Adobe problem and if so can someone from Adobe address it please.

This topic has been closed for replies.

1 reply

Jnas
Jnas
Participant
August 25, 2020

I have the same problem

benl26012958
benl26012958Author
Participant
August 25, 2020

As a work around I have found if you right-click on the file and then choose "View on Website" instead of share link then you are taken to a browser window which shows the file and you can then get the link by clicking the share icon top right hand side. Works most of the time but still a bit shabby there even needs to be a work around.

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