Skip to main content
benl26012958
Participant
Aug 20, 2020 12:36 AM UTC
Question

Share Link not working lately

The past few days when I try and share a link to a file in my Creative Cloud Files folder it doesn't work. It opens up a browser window and I can see the name of the file in the greyed out background but instead of loading the link I just have a white box in the middle of the screen with the spinning blue wheel.

 

I am using a Mac Mini running the latest version of OS Catalina and all my software is up to date.

 

Can anyone suggest a fix or is this an Adobe problem and if so can someone from Adobe address it please.

This topic is closed to new replies. Start a new post to keep the conversation going.

2 replies

Jnas
Participant
Aug 25, 2020 7:26 AM UTC

I have the same problem

Translate
benl26012958
Participant
Aug 25, 2020 7:39 AM UTC

As a work around I have found if you right-click on the file and then choose "View on Website" instead of share link then you are taken to a browser window which shows the file and you can then get the link by clicking the share icon top right hand side. Works most of the time but still a bit shabby there even needs to be a work around.

Translate