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patl61867167
Participant
August 7, 2022
Question

Sharing Files with client

  • August 7, 2022
  • 2 replies
  • 397 views

Yesterday, for the first time, I saved my edited photos to Creative Cloud storage rather than Dropbox which I have used for client sharing for years. I am bitterly regretting it as I can see absolutely no way now of sharing those photos with my client and I am faced with having to go back to every RAW file, re-edit the jpegs and save to Dropbox. What a terrible waste of my time. Can anyone tell me, in strightforward terms how to get round this please. I was expecting this to be simple. 

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    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    August 7, 2022

    Create a shared folder and send them a link.

    https://helpx.adobe.com/creative-cloud/help/collaboration.html

    https://helpx.adobe.com/creative-cloud/help/share.html

     

    Nancy O'Shea— Product User & Community Expert
      P
      patl61867167Author
      Participant
      August 8, 2022

      I appreciate your time in answering Nancy. I do not know how to create a Shared File but when I look at the links you send, they confirm a problem I have i.e. the folder I created for my photographs is not syncronising so this seems to be a fundamental issue. 

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      August 7, 2022

      File Sync Links that may help... all the links I have, since I don't know the cause of your specific problem
      -NOTE that I do not use cloud storage, so these links are saved from reading previous discussions
      -About cloud storage https://helpx.adobe.com/creative-cloud/help/about-cloud-documents.html
      -https://helpx.adobe.com/in/creative-cloud/help/delete-files-permanently.html
      -FAQ https://community.adobe.com/t5/Get-Started/Helpful-Links-FAQ-Where-can-I-find-links-about-managing-and/td-p/7570118
      -http://helpx.adobe.com/creative-cloud/help/sync-settings.html
      -http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
      -sync and email link https://community.adobe.com/t5/Get-Started/Email-link-of-file-in-personal-CC-folder/td-p/5944719
      -an overview of assets https://assets.adobe.com/files
      -File sharing https://community.adobe.com/t5/Get-Started/Does-Creative-Cloud-support-sharing-videos/td-p/7113392

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