Inspiring

Question

Sharing folder or file via brings to "This link is no longer valid" screen.

Forum|Forum|11 years ago
June 20, 2014
2 replies
1788 views

After generating the sharing URL you get to a black page saying "This link is no longer valid" even if sharing is "open".

This is happening both for single files and folder sharing.

I've been facing this issue several times, today with a client subscription.

Sometimes I had to close sharing and re-generate another link but it does not work everytime.

Any help? Thanks.

L.

This topic has been closed for replies.

wmodist

Known Participant

Hey Lorenzo, I'm having similar problems, so I think the cc cloud solution is still a bit glitchy. Weird thing is that if you click the link 'view your files' it suddenly works...

Anyway, I hope this gets solved. Also, putting really big files generates bugs, because (I think) it crashes on generating previews.

Cheers, Stefaan

wharress

Community Manager

Hi Lorenzo Colloreta,

I am sorry to heard you having issues with sharing your assets with Creative Cloud. Are you still experiencing the same issue?. Could you tell me what browser you are using.

Thanks

Warner

Enchanted_difference1549Author

Inspiring

Happened with my own AdobeID, OSX and Chrome as well as on a client's system with their AdobeID, Windows 8, IExplore and Chrome.

Seems a random Adobe server issue. You have to cancel and re-generate the link several times in order to work.

wharress

Community Manager

Hi,

Thanks for the information, are you still seeing this same issue now?, or was there a date or time this was issue was happening?.

Thanks

Warner

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