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Participant
Sep 4, 2020 11:03 AM UTC
Answered

Sharing not working (mobile app)

When I want to send a picture from my Creative Cloud (mobile) to an other app (Lightroom, Whatsapp, Facebook, Instagram, etc.) I open that picture in Creative Cloud (mobile) and use the share button to export it. But since yesterday it doens't seem to work anymore. When I push that button, it immediately jumps back to the folder with all the files. So nothing is happening. What can I do about it?

 

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Ilse5C69Correct answer
Participant
Sep 4, 2020 4:11 PM UTC

Well, I use the Creative Cloud for pictures I edited on my laptop in Lightroom. If I save it there, its immediately on my phone.

 

But somehow it works again in all of a sudden. I have no idea why it didn't and why it does now. But I am happy.

5 replies

Participant
Sep 6, 2020 7:24 PM UTC

another of weird things been going on, I got files sent to my phone and had no clue ..

  Lol...

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John T Smith
Community Expert
Community Expert
Sep 4, 2020 3:47 PM UTC

Is your question about Lightroom for Mobile or Photoshop for Mobile?

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Ilse5C69AuthorCorrect answer
Participant
Sep 4, 2020 4:11 PM UTC

Well, I use the Creative Cloud for pictures I edited on my laptop in Lightroom. If I save it there, its immediately on my phone.

 

But somehow it works again in all of a sudden. I have no idea why it didn't and why it does now. But I am happy.

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John T Smith
Community Expert
Community Expert
Sep 4, 2020 2:19 PM UTC

Which android/iphone app?

Please post the exact name of the Adobe program you use so a Moderator may move this message to that forum

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Ilse5C69Author
Participant
Sep 4, 2020 2:39 PM UTC

I am using the Creative Cloud app (the colourful one with a cloud sign) for Android (Huawei). 

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