Signed out by accident, is my work lost for ever?

Question

Hi Community,Obviously I am new and made a crucial error. Actually I made an error that affected my daughter who uses this account. By mistake I signed her out so I could sign in on another computer. In doing so she has lost all her unsaved work. Is it truly gone forever or is there some way to retrieve unsaved work in various apps such as photoshop?I appreciate any and all help and will sort through the inevitable abuse I'm sure I'm about to recieve, LOL

John T Smith · Accepted Answer

>daughter who uses this account Subscription sharing is not allowed http://www.adobe.com/legal/licenses-terms.html

Nancy OShea · Answer

Creative Cloud is not a backup & recovery service. Sadly, if your daughter NEVER saved what we she was working on, there is nothing to recover.

Files that are saved to hard drive's Creative Cloud Files folder are synced to the account holder's cloud storage by default. They reside in the following locations.

Creative Cloud Assets https://assets.adobe.com
Synced files
Cloud documents
Deleted files

Lightroom https://lightroom.adobe.com
Photos
Albums
Edited files
Imported files
Deleted files

Document Cloud https://documentcloud.adobe.com
All documents
Starred files
Shared files

Adobe Spark https://spark.adobe.com
Projects
Brand files
Graphics
Web pages
Videos

Good luck!

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded