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Stanley1674
Participant
Feb 15, 2021 8:27 PM UTC
Question

Signing in to CC 2020 applications

We have been using CC2020 for several months and we could launch InDesign and Acrobat by just double-clicking on a file.  Now, for some reason, we are asked to sign in when we want to view a PDF or launch InDesign.  This is really annoying.  Can we revert to using Creative Cloud without the extra step?

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1 reply

Community Expert
Manan JoshiCommunity Expert
Community Expert
Feb 16, 2021 4:59 AM UTC

Hi @Stanley1674,

Try the steps mentioned in the link below.
https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html
-Manan

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-Manan
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