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Participant
Oct 12, 2021 12:50 PM UTC
Question

Snyc problem, file does nort exist anymore, but cloud keeps trying to sync it.

Hi, in my Cloud folder is a file/folder (probably one automatically generated by Adobe Premiere Pro), which cannot be synchronised with Adobe Cloud. And if I try to delete it manually, I am told that the file no longer exists. But Adobe Cloud keeps trying to sync this file, which results in a constant failure message. Please help. 

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    1 reply

    LinSims
    Community Expert
    LinSimsCommunity Expert
    Community Expert
    Oct 12, 2021 1:57 PM UTC

    Let me move this to the Creative Cloud Services forum for you, where I think you are most likely to get an answer for your question.

    The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

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