So, Creative Cloud is Dead for Everyone, Right?

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I can't seem to get any app to load, not a single one. I'm assuming this is universal...

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So this is what I ended up doing - I contacted through Facebook messenger to Adobe CC and was given a message back to go here - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html?fbclid=IwAR0ua_yMG7ey5rRHWtd1YWRFobNChI24gtNIz78J7exA_YTPsm5maW1LT9c

The only solution that I hadn't tried from the list was the Creative Cloud Cleaner tool, so I downloaded that and ran it. And then when I went to reinstall CC, it finally worked. I'm no longer getting any errors, and the app is working fine now.

I hope this helps others!

Rebel RobinsonCorrect answer

Participant

So this is what I ended up doing - I contacted through Facebook messenger to Adobe CC and was given a message back to go here - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html?fbclid=IwAR0ua_yMG7ey5rRHWtd1YWRFobNChI24gtNIz78J7exA_YTPsm5maW1LT9c

The only solution that I hadn't tried from the list was the Creative Cloud Cleaner tool, so I downloaded that and ran it. And then when I went to reinstall CC, it finally worked. I'm no longer getting any errors, and the app is working fine now.

I hope this helps others!

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D

digidgm

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Apparently when Adobe CC tried to update itself this afternoon, it only succeeded in freezing/crashing both my iMac and my MBP simultaneously, just as I was supposed to be getting into a remote recording session that was only booked for 50 minutes. Just stabilizing my system ate up 25 of those minutes and even then, the whole session was buggy.

It seems impossible to reach Adobe customer service to address this issue.

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