"Some files failed to sync"

Question

For a few days now, I keep getting the error 'Unable to sync files'. I have done all that is suggested on this help page: https://helpx.adobe.com/sea/creative-cloud/kb/arent-my-files-syncing.html

I have only used 30% of my storage, and did not exceed the sync capacity for the amount of folders or files. I deleted a ton of files from the trash in the online cloud files, and I'm still getting this error message.

Any tips? Thanks in advance!

MikeCL9226041 · Answer

I'm having the same issue (I'm on windows 10). And on top of that I don't have the "synced" icon on the files so I can't see what files failed to synced as the Creative Cloud App doesn't provide that information. But I have tried dragging some files in and out and can see that at least those file do sync. What is going on? Would be fantastic to get some sync stability.

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