Skip to main content
G
GlynnWilliams
Inspiring
October 5, 2015
Answered

Some Files Failed to Sync - WHY?

  • October 5, 2015
  • 2 replies
  • 1102 views

Hi

I understand that some symbols/characters are invalid when syncing, but the file names for some icons I'm syncing don't contain any of them!

Here is the files in the folder...

They are just PNGs, with no special symbols/characters.

Any ideas why these files aren't syncing?

Cheers
G

This topic is closed to new replies. Start a new post to keep the conversation going.
Correct answer GlynnWilliams

Hi Ashley

I just found the issue! When I clicked on "Show files" it took me inside a folder and displayed the icons. I just looked at the folder name itself and it was "Software/App Icons"! It had a forward slash. So I've changed it to a hyphen and it's fine now.

One thing I noticed was my PC running Windows, didn't say there was a syncing error, only the MAC.

Cheers
Glynn

2 replies

A
Ashley Wagstaffe
Participating Frequently
October 6, 2015

Hi Glynn,

I've sent you a private message through the forums so we can work together to get this resolved.

Warmest wishes,

Ashley

G
GlynnWilliamsAuthorCorrect answer
Inspiring
October 6, 2015

Hi Ashley

I just found the issue! When I clicked on "Show files" it took me inside a folder and displayed the icons. I just looked at the folder name itself and it was "Software/App Icons"! It had a forward slash. So I've changed it to a hyphen and it's fine now.

One thing I noticed was my PC running Windows, didn't say there was a syncing error, only the MAC.

Cheers
Glynn

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices