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November 8, 2016
Answered

Some files unable to sync

  • November 8, 2016
  • 1 reply
  • 440 views

Hello,

For some reason, my creative cloud out of nowhere alerted me that some files were unable to sync. I originally had no files in there so i tried putting files in and it sometimes worked but then it started telling me that they couldn't upload due to a server error. It has been a few hours since, but i am still occasionally getting an unable to sync error. Why exactly is this? My Mac works perfectly on the internet.

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Correct answer Rajashree Bhattacharya

Hi joe_livers,

Please check the following documents :

1 .Adobe Creative Cloud File Sync | Known issues

2. Error: "Unable to sync files" to the Adobe Creative Cloud

Hope it helps you.

Regards

Rajashree

1 reply

Rajashree Bhattacharya
Community Manager
Community Manager
November 10, 2016

Hi joe_livers,

Please check the following documents :

1 .Adobe Creative Cloud File Sync | Known issues

2. Error: "Unable to sync files" to the Adobe Creative Cloud

Hope it helps you.

Regards

Rajashree