something is preventing syncing

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Hello.

This error comes out when syncing cloud documents. *something is preventing syncing*

All methods described for this problem are done. No result.
There is one account on all devices. There is enough memory.
I uninstalled Photoshop and installed it again.
IPad pro, Windows 10

What could be the reason?
Does Adobe Creative Cloud work in Thailand?

File sync

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D

default46po5jkb3zl9

Participant

Have the same problem, anyone figured a solution?

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Nancy OShea

Community Expert

@default46po5jkb3zl9,

This discussion is a year old. Please start a new topic and provide some details about your system & workflow.

In the meantime, please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one.
- https://helpx.adobe.com/creative-cloud/system-requirements.html

NOTE: Effective July 14, 2021 Adobe servers require TLS 1.2 connections.

https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html

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Nancy O'Shea— Product User & Community Expert

D

dDembicki

Inspiring

That happens to me when my internet connection is slow. I feel your frustration but I'm not sure it's anything that can be adjusted in your software or computer.

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