Sorry we could not connect to the server

Forum|Forum|5 years ago
November 7, 2020
3 replies
496 views

Hello there,

I've searched for solutios for this problem and nothing works. I've had this for a while now. It suddenly happened while it used to work before. I am on a macbook pro 16, running the latest MacOS.

File sync

This topic has been closed for replies.

Correct answer Mahmood Zidan

I got this fixed by doing nothing. I guess it's a problem on Adobe's server side. Very frustrating but I guess that's life.

M

Mahmood ZidanAuthorCorrect answer

Inspiring

I got this fixed by doing nothing. I guess it's a problem on Adobe's server side. Very frustrating but I guess that's life.

Nancy OShea

Community Expert

Delete the options.tix file.

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-app-spinning.html

Nancy O'Shea— Product User & Community Expert

M

Mahmood ZidanAuthor

Inspiring

It didn't work.

ptions.tix
rm: /Users/mahmoodzidan/Library/Application Support/Adobe/CoreSync/options.tix: No such file or directory

Peru Bob

Community Expert

nothing works

What have you tried?

M

Mahmood ZidanAuthor

Inspiring

I disabled Firewall.

I quit the background tasks using Activity Monitor, then restarted the computer.

I Signed out and signed back in.

I turned off then on the file syncing from CC.

That's mainly it, I was tackling this problem for a while now, so I might've forgot other things I tried.

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