Skip to main content
ChapelPointe
Participant
Feb 15, 2018 6:05 PM UTC
Question

SPARK question - missing projects

I can't seem to get any help with Spark! Adobe doesn't even list it on their support site with the free apps. I use it everyday with my job and LOVE the program, but all of a sudden some of my projects are missing. Any idea where they've gone or how I can find them??? Can't find one that I need!

This topic is closed to new replies. Start a new post to keep the conversation going.

11 replies

Jason5E5A
Participant
Sep 18, 2020 3:52 PM UTC

I am having the same problem with same sentiment. Love this program but I can't open ANY of my projects, which is incredibly bad timing for my work.

Translate
Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
Sep 18, 2020 5:45 PM UTC

You have resurrected a 2 year old discussion in a dead forum for a discontinued HTML editor called Contribute.  I have moved this entire discussion to Creative Cloud Services.  Please tell us which Adobe product or service your question is related to.  Hopefully someone here can assist you.

 

Translate
Nancy O'Shea— Product User & Community Expert
joleneb54861365
joleneb54861365
Participant
Feb 16, 2018 10:13 AM UTC

I have exactly the same problem and many of my projects have gone missing - I use it for my job everyday too.  Love Adobe Spark but can't work out how to rectify the problem.

I'm hoping it's a glitch and it will be restored soon!!

Translate
~graffiti
~graffiti
Legend
Feb 21, 2018 10:27 PM UTC

Did you go to the support page linked above? You can choose "Spark". This is the Adobe Contribute forum so probably not a lot of experience with that here.

Contact Customer Care

Translate
joleneb54861365
joleneb54861365
Participant
Feb 27, 2018 7:51 PM UTC

Thanks very much.

The projects have miraculously appeared now!

Translate
    ~graffiti
    ~graffiti
    Legend
    Feb 15, 2018 6:50 PM UTC

    From a message by Rajashree Bhattacharya:

    As of now, we do not have Spark forum, in case you are facing issue, you may refer to https://adobespark.zendesk.com/hc/en-us/categories/202688167-Adobe-Spark

    Adobe Spark – Adobe Spark Knowledge Base

    At the bottom of the page, you get the option to contact support if you have Creative Cloud. It says

    Paid Creative Cloud customers click here to contact Adobe Support.

    If you are an enterprise or team user, please contact your IT Admin.

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices