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C
ChapelPointe
Participant
February 15, 2018
Question

SPARK question - missing projects

  • February 15, 2018
  • 3 replies
  • 3514 views

I can't seem to get any help with Spark! Adobe doesn't even list it on their support site with the free apps. I use it everyday with my job and LOVE the program, but all of a sudden some of my projects are missing. Any idea where they've gone or how I can find them??? Can't find one that I need!

This topic has been closed for replies.

3 replies

J
Jason5E5A
Participant
September 18, 2020

I am having the same problem with same sentiment. Love this program but I can't open ANY of my projects, which is incredibly bad timing for my work.

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
September 18, 2020

You have resurrected a 2 year old discussion in a dead forum for a discontinued HTML editor called Contribute.  I have moved this entire discussion to Creative Cloud Services.  Please tell us which Adobe product or service your question is related to.  Hopefully someone here can assist you.

 

Nancy O'Shea— Product User & Community Expert
joleneb54861365
joleneb54861365
Participant
February 16, 2018

I have exactly the same problem and many of my projects have gone missing - I use it for my job everyday too.  Love Adobe Spark but can't work out how to rectify the problem.

I'm hoping it's a glitch and it will be restored soon!!

~graffiti
~graffiti
Legend
February 21, 2018

Did you go to the support page linked above? You can choose "Spark". This is the Adobe Contribute forum so probably not a lot of experience with that here.

Contact Customer Care

joleneb54861365
joleneb54861365
Participant
February 27, 2018

Thanks very much.

The projects have miraculously appeared now!

    ~graffiti
    ~graffiti
    Legend
    February 15, 2018

    From a message by Rajashree Bhattacharya:

    As of now, we do not have Spark forum, in case you are facing issue, you may refer to https://adobespark.zendesk.com/hc/en-us/categories/202688167-Adobe-Spark

    Adobe Spark – Adobe Spark Knowledge Base

    At the bottom of the page, you get the option to contact support if you have Creative Cloud. It says

    Paid Creative Cloud customers click here to contact Adobe Support.

    If you are an enterprise or team user, please contact your IT Admin.

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