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Nordfriisk
Participant
November 28, 2021
Question

Specification for file sync performance?

  • November 28, 2021
  • 1 reply
  • 162 views

File synchronization to the Adobe cloud seems to be very slow: I did import about 780 JPG files into Lightroom. The file size is between 1 and 2 Mbyte per jpeg. After 1.5 hours there are still more than 309 file waiting for beeing synced with the cloud. So I did a quick test and uploaded all JPGs to Google drive - within less than 1 minute the job was done. 

 

Are there any specifications for what you the file synchronization performance that a customer can expect for the Adobe cloud? I was considering to go from 20 GB to 1 TB cloud storage. But if the upload speed is so unbelievable slow, this would be pretty useless

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1 reply

John T Smith
Community Expert
Community Expert
November 28, 2021

File Sync Links that may help... all the links I have, since I don't know the cause of your specific problem
-About cloud storage https://helpx.adobe.com/creative-cloud/help/about-cloud-documents.html
-FAQ https://community.adobe.com/t5/Get-Started/Helpful-Links-FAQ-Where-can-I-find-links-about-managing-and/td-p/7570118
-http://helpx.adobe.com/creative-cloud/help/sync-settings.html
-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
-sync and email link https://community.adobe.com/t5/Get-Started/Email-link-of-file-in-personal-CC-folder/td-p/5944719
-an overview of assets https://assets.adobe.com/files
-File sharing https://community.adobe.com/t5/Get-Started/Does-Creative-Cloud-support-sharing-videos/td-p/7113392

 

Also, I do not use any kind of cloud storage, I use a docking station and several 'bare' drives that I rotate

https://www.amazon.com/StarTech-com-External-docking-station-drives/dp/B00U8KSLA8/