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Participant
March 11, 2023
Question

Speicherplatzerweiterung

  • March 11, 2023
  • 2 replies
  • 334 views

Hallo!

ICH HABE GERADE MEINEN SPEICHERPLATZ AUF 1TB ERWEITERT.

IN LIGHTROOM WIRD MIR ALLERDINGS WEITERHIN ANGEZEIGT, DASS DIE CLOUD VOLL IST. KANN MIR JEMAND SAGEN, AB WANN DIE 1 TB ZUR VERFÜGUNG STEHEN!

DANKE

 

SIGGO

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    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    March 12, 2023

    Depending on your region it might take several hours.

    1. Open CC Desktop App.
    2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
    3. Click on your Avatar again.
    4. Sign-out of Creative Cloud.
    5. Close all apps.
    6. Restart your computer.
    7. Open CC Desktop app.
    8. Click your Avatar.
    9. Sign-in with your paid ID and password.

     

    Hope that helps.

     

    Nancy O'Shea— Product User & Community Expert
    kglad
    Community Expert
    Community Expert
    March 11, 2023

    check your accounts to see if your order is complete, https://account.adobe.com

     

    if it is and you still see a problem, reset the cc desktop app by making sure it's in the foreground, then press:

    Win: Ctrl + Alt + R
    Mac: Cmd + Opt + R

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

     

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

     

    <moved from using the community>