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Participant
August 17, 2013
Question

Still getting "Unknown Server Error" when trying to log into CC Desktop App

  • August 17, 2013
  • 1 reply
  • 604 views

Hi -- I signed up for the early access file/font sync and received my email saying "You're In..."

When I used the link in that email to download the CC Desktop App and when I launch it, I'm still receiving the error "Unknown Server Error" Sign in is currently unavailable. We are unable to access your account. Please try again later.

Anyone run into a similar situation or have thoughts on how to remedy this?

Thanks in advance!

Kristina

This topic has been closed for replies.

1 reply

Ken G. Rice
Community Manager
Community Manager
August 19, 2013

Solution 2 from this help article http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html should resolve the problem.