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N
Neu.BnB
Participating Frequently
December 3, 2014
Question

Still have no access for Assets after upgrading to Single App ...

  • December 3, 2014
  • 1 reply
  • 1781 views

CC Windows, OS: Windows 7 x64 Build: 6.b7601

Signed up for Photography program like a month ago. While I was trying to access Assets for use in Photoshop I was warned by a dialog about limited access, and I have to subscribe for CC Complete or Single App membership. Today, I have decided to go for Single App. Membership w/ Acrobat and subscribed for this programme but still there is no access ... Can you please fix this ...

This topic has been closed for replies.

1 reply

E
Adobe Employee
Elba Sobrino
Adobe Employee
December 4, 2014

Can you please clarify which Assets you are unable to access?  Are you referring to the Market tab under the Assets section in the Creative Cloud desktop application?  This will help me direct your issue to the correct team.

Thanks,
Elba

N
Neu.BnBAuthor
Participating Frequently
December 4, 2014

Yep ... CC Desktop Application, Assets Tab ...

G
Adobe Employee
Gaurav G
Adobe Employee
December 4, 2014

Can you please confirm Adobe ID that you've used to login into CC Desktop?

Thanks,

Gaurav

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