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Lisa5CCC
Participant
Dec 19, 2020 5:33 PM UTC
Answered

Storage 61% full without saving anything

Hi all,

I recently signed up for the basic Lighroom plan. It included 20GB online storage. As soon as I installed LR desktop, I noticed the Cloud desktop app tells me storage is 61% full already. Clicking through to see on Cloud Web / "Your work" I literally have zero files synced. How is it that the service thinks I've used 12GB?

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Nancy OShea
Nancy OSheaCorrect answer
Community Expert
Dec 19, 2020 8:32 PM UTC

Hi @Lisa5CCC,

Your Creative Cloud storage quota is calculated from 3 locations:  Lightroom, Creative Cloud Assets and Cloud Documents.  See link below for more details.

https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.html

 

Nancy O'Shea— Product User & Community Expert
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1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
Dec 19, 2020 8:32 PM UTC

Hi @Lisa5CCC,

Your Creative Cloud storage quota is calculated from 3 locations:  Lightroom, Creative Cloud Assets and Cloud Documents.  See link below for more details.

https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.html

 

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Nancy O'Shea— Product User & Community Expert
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