Storage 61% full without saving anything

Forum|Forum|5 years ago
December 19, 2020
1 reply
260 views

Hi all,

I recently signed up for the basic Lighroom plan. It included 20GB online storage. As soon as I installed LR desktop, I noticed the Cloud desktop app tells me storage is 61% full already. Clicking through to see on Cloud Web / "Your work" I literally have zero files synced. How is it that the service thinks I've used 12GB?

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Correct answer Nancy OShea

Hi @Lisa5CCC,

Your Creative Cloud storage quota is calculated from 3 locations: Lightroom, Creative Cloud Assets and Cloud Documents. See link below for more details.

https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.html

Nancy OShea

Correct answer

Community Expert

Hi @Lisa5CCC,

Your Creative Cloud storage quota is calculated from 3 locations: Lightroom, Creative Cloud Assets and Cloud Documents. See link below for more details.

https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.html

Nancy O'Shea— Product User & Community Expert

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