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Participant
December 22, 2024
Question

Storage full but all folders empty

I have emptied every folder in my Creative Cloud storage, including the deleted items. I can see no files in my Cloud, but I still get the message that my storage is full. How di I correct this?

11 replies

kglad
Community Expert
Community Expert
December 22, 2024

use a browser. there are several tabs and link to check:

 

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com

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rustnhereAuthor
Participant
December 22, 2024

Already done. 

 

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kglad
Community Expert
Community Expert
December 22, 2024

reset your cc desktop app to see if that just needs to be updated.

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