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Participant
December 22, 2024
Question

Storage full but all folders empty

  • December 22, 2024
  • 1 reply
  • 379 views

I have emptied every folder in my Creative Cloud storage, including the deleted items. I can see no files in my Cloud, but I still get the message that my storage is full. How di I correct this?

1 reply

kglad
Community Expert
Community Expert
December 22, 2024
rustnhereAuthor
Participant
December 22, 2024

Already done. 

 

kglad
Community Expert
Community Expert
December 22, 2024

reset your cc desktop app to see if that just needs to be updated.