Storage wrong in Creative Cloud

Forum|Forum|3 years ago
April 26, 2022
1 reply
201 views

Hello I have Lightrom mobile and 100 gb. ln Lightroom mobile its correct but in Creative Clod its only 2 gb. I wonder why and what I can do about it.
Sorry my English. Is not så good.
/ Tord

Cloud storage web assets

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Kanikas

Community Manager

Hi there,

Please sign out of both Lightroom and Creative Cloud app and sign in with the Email ID that you had used at the time of purchase.

Do let us know if that does not help.

Thanks

Kanika

A

Anonymous

I have logout and log in on LR mobile and Creative cloud apps and that don’t work in my Iphone 13 pro Max

I have deleted LR mobile and Creative cloud apps from my Iphone and then install them again and that don’t work.

The problem is still there LR mobile shows 100 gb and Creative cloud shows 2 gb.

Hope you can help me so that will be right, same in both apps

/ Tord

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