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Participant
Jan 18, 2021 9:25 AM UTC
Answered

Student - Access Creative Cloud

Hey Guys, 

 

i have a question, i am currently a student at Pforzheim Design School, in the first semester.

I checked my Account and realized my Student License has vanished. I am Paying The €59,49 for the first month now. Also, I have the Yearly Adobe Subscription now and i dont know if i need to pay this amount everey month.
Is there any solution to switch to the student license again? For example by showing my immatriculation Document or else? 

Thanks for the Help

Cheers Dany

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kglad
kgladCorrect answer
Community Expert
Jan 18, 2021 3:02 PM UTC

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human

3 replies

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
Jan 18, 2021 3:02 PM UTC

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human

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Participant
Jan 21, 2021 10:30 AM UTC

Thank you, it worked out! 🙂

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kglad
Community Expert
Community Expert
Jan 21, 2021 3:24 PM UTC

you're welcome.

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