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Subscribed for 7 days free trial but wasn't able to cancel it and now adobe charged me for it

Forum|Forum|7 days ago
July 3, 2026
2 replies
47 views

I subscribed for a 7 days free trial but wasn't able to cancel it before the billing started and it resulted to me being charged of an amount (yearly subscription). Can it still be refunded because I already cancelled it within the 14 days window? (I just got charged today btw).

Correct answer ShivangiGupta

Hi @Unanimous12,

Thanks for reaching out.

I can see that your account still has an active subscription to Adobe Acrobat Premium.

Please cancel it within next 13 days to get the refund. As @kglad mentioned above, refund may take 12-14 days to get processed.

Let us know if you have any additional questions.

^Shivangi

Community Manager

Correct answer

Community Manager

Hi @Unanimous12,

Thanks for reaching out.

I can see that your account still has an active subscription to Adobe Acrobat Premium.

Please cancel it within next 13 days to get the refund. As @kglad mentioned above, refund may take 12-14 days to get processed.

Let us know if you have any additional questions.

^Shivangi

^Shivangi

Unanimous12Author

Participating Frequently

Hi! Thank you for responding but I already cancelled my subscription though.

Community Manager

Community Manager

Could you check if you received any confirmation email for the cancellation?

^Shivangi

Community Expert

Community Expert

refunds are automatic if you qualify and take up to 14 days to complete.

meanwhile, check your account, https://account.adobe.com to make sure everything is canceled.