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Lenka1220
Participant
February 10, 2026
Answered

subscription had expired

  • February 10, 2026
  • 3 replies
  • 21 views
Good afternoon!On February 9th, I renewed my Lightroom Premium subscription through Apple. On February 9th, Premium access was working in the Lightroom iOS app. On February 10th, the app said the subscription had expired. Please help.
    Correct answer Peru Bob

    If you purchased from third-party providers

    If you purchased your subscription through a third-party provider (such as AppleGoogle, or Microsoft), your account is managed by them, and their specific subscription and cancellation terms apply. Refer to their documentation to manage your account.

    from here:

    https://helpx.adobe.com/in/manage-account/using/cancel-subscription.html

    3 replies

    Jeffrey_A_Wright
    Community Manager
    Community Manager
    February 10, 2026

    @Lenka1220 I am sorry. Please contact Apple as to why your subscription was cancelled.

    Peru Bob
    Community Expert
    Peru BobCommunity ExpertCorrect answer
    Community Expert
    February 10, 2026

    If you purchased from third-party providers

    If you purchased your subscription through a third-party provider (such as AppleGoogle, or Microsoft), your account is managed by them, and their specific subscription and cancellation terms apply. Refer to their documentation to manage your account.

    from here:

    https://helpx.adobe.com/in/manage-account/using/cancel-subscription.html

    kglad
    Community Expert
    Community Expert
    February 10, 2026

    contact the apple store.