Subscription Inquiry

My Case number: ADB-23425161-J0T4 was cancelled without resolution. I requested that my Adobe Stock subscription be cancelled but Adobe also cancelled my CC subscription and I had just paid for this on February 24th. Very disappointed that you are wasting my valuable time. I have an academic presentation to complete tomorrow and my CC account has been closed. Please reinstate. https://community.adobe.com/t5/user/viewprofilepage/user-id/8866983 employee was helping on this but may have quit the case as understood it to be resolved.