Skip to main content
C
callumstewart90
Participant
September 25, 2019
Question

Subscription type changed & lost creative cloud folder contents

  • September 25, 2019
  • 1 reply
  • 463 views

My organisation recently changed our corporate membership, and afterwards all of the contents of my creative cloud folder is gone, with nothing being in the 'deleted' section either. Is there any way I can recover these files? I was using the cloud storage to avoid precisely this...

Cheers

This topic has been closed for replies.

1 reply

T
Test Screen Name
Legend
September 25, 2019

I suggest you use your backups to get this stuff back. The chances of getting it back from CC are small.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices