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callumstewart90
Participant
Sep 25, 2019 1:13 PM UTC
Question

Subscription type changed & lost creative cloud folder contents

My organisation recently changed our corporate membership, and afterwards all of the contents of my creative cloud folder is gone, with nothing being in the 'deleted' section either. Is there any way I can recover these files? I was using the cloud storage to avoid precisely this...

Cheers

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1 reply

Test Screen Name
Legend
Sep 25, 2019 3:29 PM UTC

I suggest you use your backups to get this stuff back. The chances of getting it back from CC are small.

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