Suspicious Counterfeit Adobe Sellers on a Major Platform

Hello everyone,

I want to share a concerning case regarding suspected counterfeit Adobe products.

Previously, I asked about GameSeal here and was able to resolve the issue thanks to the community’s help. I confirmed with Adobe headquarters directly through 3–4 employees that the products I purchased were genuine, and of course, I did not sell them.

However, on a major corporate site, individuals can open personal stores. The sellers there all claim their products are genuine, but my investigation suggests a group of about 20 people may be selling counterfeit products.

The presumed leader, a woman, operates two stores and has been selling for four years, with reports of tax evasion.

Adobe has stated that selling products as genuine without being an official partner—or even using non-official accounts—is punishable. I contacted three different Adobe departments and submitted related evidence. Based on their response, it seems the backend team was involved, and internal transmission of the evidence indicates they recognize the seriousness of the case.

Interestingly, the platform suddenly claims that an Adobe rights holder exists and that they themselves can determine code authenticity. I know this is not true—they only receive certificates and have no authority to judge codes. Even local branches confirmed they had never heard of such a rights holder. When I mentioned the backend team involvement, they finally acknowledged, “Wow… this is serious.”

The fact that a group of 20 people is selling so blatantly and shamelessly is shocking. If anyone has encountered similar cases or has insights, I would appreciate your feedback.