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alexis5CE4
Inspiring
April 27, 2021
質問

Switching from Photography Plan to College Buys Creative Cloud Plan - Do I lose my Lightroom photos?

  • April 27, 2021
  • 返信数 2.
  • 983 ビュー

Hi, 

I currently have the annual prepaid 20GB Photography Plan from Adobe. However, I am buying the Creative Cloud suite through Collegebuys. I plan on buying it with the same Adobe ID. If I were to cancel that Photography Plan after a year, would I lose all of my Lightroom photos? Or would it switch to the Lightroom app in the Creative Cloud plan? I'm so confused as to what happens. Apparently, according to Adobe, the two plans run concurrent. I'm unsure as to whether i'd technically have two Lightroom programs and when I cancel the Photography Plan, all my photos would be lost.  I hope this makes sense and I really appreciate everyone who took the time to read this & help! It's so difficult getting answers as there's really no in-person Adobe store to go to. 


 

 

 

 

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返信数 2

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
May 6, 2021

Are you using Lightroom or Lightroom Classic? The 20Gb plan is quite limited for Lightroom. Well, if you are doing more than jpeg photography.

 

Look here for information on what to do to save your Lightroom data: https://www.lightroomqueen.com/cancel-cc-subscription-photos/

ABAMBO | Hard- and Software Engineer | Photographer
A
Anonymous
August 13, 2021

hi, thx for this useful advice

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
April 27, 2021

Hi @alexis5CE4,

You should always have multiple copies of important photos on backup drives, in case something goes horribly wrong.  When you cancel the Photography Plan, those benefits stop.

 

Instead of going through a 3rd party, why don't you contact Adobe directly and ask to have your Photography Plan changed to the Student Plan?   An Adobe support agent can help you with that.

 

1. With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
https://account.adobe.com/plans
2. Scroll down to Adobe Help Center on the same page.
3. Online chat is available in English 24/7. See screenshot.


4. In the chat box, type AGENT followed by enter key and wait for a human.
5. Alternately, phone customer service M-F during normal business hours.
https://helpx.adobe.com/contact/phone.html

 

===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

 

Nancy O'Shea— Product User & Community Expert
A
alexis5CE4作成者
Inspiring
April 28, 2021

Hi Nancy, 


I appreciate you taking the time to read my post and reply. I'm from California and the board for California Community Colleges state-wide negotiated the prices with Adobe. So i'm buying it at a lower, negotiated, price through one of the California community school district's website. Unfortunately, I don't think I can ask Adobe to switch to that plan 😞 

Thank you for your time,

Alexis

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
April 28, 2021
quote

Unfortunately, I don't think I can ask Adobe to switch to that plan 😞

=========

No you can't.  Find out if the school district really has a better plan.

 

I also live in California (Go Bruins!) 🙂  AFAIK, Adobe has only one student/teacher discount rate which is $20/mo for first 12 months and $30/mo thereafter until you cancel or graduate.

https://www.adobe.com/creativecloud/plans.html

 

If I seem skeptical it's because sites that advertise drastically undercut prices are usually a scam.  We see forum horror stories about them all the time.

 

Good luck!

 

Nancy O'Shea— Product User & Community Expert
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