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Tom27430300m0sd
Participant
Dec 4, 2022 11:23 PM UTC
Question

Switching Student Accounts

I had created some projects under illustrator using my sister's account.  Her account has expired and I now have my own account.  Since everything seems to be stored in the cloud, is there anyway to access the work I had done in my sister's account?  Thanks

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2 replies

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
Dec 5, 2022 12:37 AM UTC

You should always have a local copy of all files, not just in the cloud
If you don't have space on your computer drive use an external drive
I use a Sata docking station and SEVERAL 'bare' drives for backup
https://www.amazon.com/StarTech-com-External-docking-station-drives/dp/B00U8KSLA8/

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Dec 4, 2022 11:52 PM UTC

    you're probably not going to get sympathy because what you/your sister did was a violation of adobe's terms of service.

     

    that aside, you can't access those files unless your sister's account is restored.

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