Switching Student Accounts

Forum|Forum|3 years ago
December 4, 2022
2 replies
268 views

I had created some projects under illustrator using my sister's account. Her account has expired and I now have my own account. Since everything seems to be stored in the cloud, is there anyway to access the work I had done in my sister's account? Thanks

How to

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John T Smith

Community Expert

You should always have a local copy of all files, not just in the cloud
If you don't have space on your computer drive use an external drive
I use a Sata docking station and SEVERAL 'bare' drives for backup
https://www.amazon.com/StarTech-com-External-docking-station-drives/dp/B00U8KSLA8/

kglad

Community Expert

you're probably not going to get sympathy because what you/your sister did was a violation of adobe's terms of service.

that aside, you can't access those files unless your sister's account is restored.

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