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September 20, 2022
Question

Sync error for Creative cloud, sync error says sync disabled due to saving locally

  • September 20, 2022
  • 1 reply
  • 294 views

Sync error for Creative cloud, sync error says sync disabled due to saving locally

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1 reply

Tarun Saini
Community Manager
Community Manager
September 20, 2022

Hi there,

 

We're sorry to hear about your difficulties. Would you mind telling us your version of the Creative Cloud Desktop Application? Please go to the Creative Cloud Dekstop Application > Help > About Creative Cloud and share the screenshot of the info with me. Since when have you been seeing this issue?

Please check this article and follow the steps mentioned in this article with the heading File syncing error. Could not enable sync at the bottom of the page: https://helpx.adobe.com/in/creative-cloud/kb/arent-my-files-syncing.html

 

Let us know if that helps.

 

Regards,

Tarun