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cirof70945980
Participant
June 18, 2022
Question

Sync file error

  • June 18, 2022
  • 1 reply
  • 165 views

Hello everybody,

it's been 2 or 3 weeks since, I'm experiencing File Sync Error in Adobe Creative Cloud.

As far as I can remember, CC used to list the file that cannot be synchronized, but now this option is not available, thus I cannot manage ti understand it that's the issue.

Mac Mini M1, 2020

CC vers. 5.7.1.1 (all apps are updated)

 

Thanks for helping!

This topic has been closed for replies.

1 reply

John T Smith
Community Expert
Community Expert
June 18, 2022

File Sync Links that may help... all the links I have, since I don't know the cause of your specific problem
-NOTE that I do not use cloud storage, so these links are saved from reading previous discussions
-About cloud storage https://helpx.adobe.com/creative-cloud/help/about-cloud-documents.html
-https://helpx.adobe.com/in/creative-cloud/help/delete-files-permanently.html
-FAQ https://community.adobe.com/t5/Get-Started/Helpful-Links-FAQ-Where-can-I-find-links-about-managing-and/td-p/7570118
-http://helpx.adobe.com/creative-cloud/help/sync-settings.html
-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
-sync and email link https://community.adobe.com/t5/Get-Started/Email-link-of-file-in-personal-CC-folder/td-p/5944719
-an overview of assets https://assets.adobe.com/files
-File sharing https://community.adobe.com/t5/Get-Started/Does-Creative-Cloud-support-sharing-videos/td-p/7113392

 

If the above does not help, you need to contact Adobe support

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