Skip to main content
J
jsnashville79
Participating Frequently
January 15, 2023
Question

Sync icon persists

  • January 15, 2023
  • 1 reply
  • 294 views

Often when I wake my Mac, the blue syncing icon persists on the on the CC icon. It won't go away until I open CC and click on the Cloud Activity icon. Any ideas how to get this behavior to stop?

This topic has been closed for replies.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
January 15, 2023

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

 

 

J
jsnashville79Author
Participating Frequently
January 15, 2023

I've done this in the past, and even reinstalled CC altogether. The problem returned, unfortunately. I'm on an M1 Mac.

kglad
Community Expert
kgladCommunity Expert
Community Expert
January 15, 2023

if a problem consistently returns, there's something on your or something you're doing that causes the problem to recur.

 

in the meantime do nothing or fix it again.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices