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Fragensteller111
Participant
June 24, 2015
Question

Sync Presets

  • June 24, 2015
  • 2 replies
  • 217 views

Hello!

In Indesign for example I snyc my presets to the cloud. On the Site "Adobe Creative Cloud" I can see that there are my presets. If I go to the other PC and click on the button to sync, nothing happens.

Any ideas?

This topic has been closed for replies.

2 replies

A
Community Manager
Ashley WagstaffeCommunity Manager
Community Manager
June 25, 2015

Hi Fragensteller111 ,

Thank you for bringing this issue to our attention.  In order to further understand the behaviour you are experiencing, can you please provide the following details via email?.

Adobe ID:
Creative Cloud Desktop Version:
OS:
Type of internet connectivity (LAN/WiFi):
Using a proxy (Y/N):
Firewall (Corporate/Local):

Also if you have any screen shots it would be helpful for us to see which application is experiencing the issue, so we can help you further.

Please sent the email to SyncForum-Communication@adobe.com with this forum URL in the email.

Warmest wishes,

Ashley

Sheena Kaul
Community Manager
Sheena KaulCommunity Manager
Community Manager
June 24, 2015

Moved to File Hosting, Syncing, and Collaboration‌

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