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cbears34
Inspiring
July 4, 2014
Answered

sync won't start

  • July 4, 2014
  • 1 reply
  • 625 views

I can't get the creative cloud sync to start on my laptop but it is running on my desktop. Every time I try to start it I get this spinning blue star and then it stops after a minute. Then I go back to the CC App and it show that CC Sync is still off.

Any ideas?

Running the latest CC App.

Thanks

    This topic has been closed for replies.
    Correct answer cbears34

    Yep uninstalling CC App and reinstalling it made the difference! I am syncing now!!

    1 reply

    B
    Brighton Lance
    Known Participant
    July 4, 2014

    Same problem here, am trying to access the new CC Market which looks great but same issue.

    Maybe everyone trying to go to Market at once?

    C
    cbears34Author
    Inspiring
    July 4, 2014

    Not sure if that would be the problem. I just uploaded a file from my desktop and it did sync to the CC Cloud but my laptop will not start the Sync at all. Keeps kicking it off. Might try uninstalling CC Cloud and reinstalling it.

    C
    cbears34AuthorCorrect answer
    Inspiring
    July 4, 2014

    Yep uninstalling CC App and reinstalling it made the difference! I am syncing now!!

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