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Tape99
Known Participant
June 15, 2021
Question

Synced Files not showing on desktop

  • June 15, 2021
  • 1 reply
  • 475 views

Here I go again, it seems.  Another difficulty arising since upgrading to M1 chip Mac.

Before the upgrade, I viewed all my synced Creative Cloud files directly from the finder on my Mac.  Any addition/subtraction there was representled on CC web quickly and reliably. When upgrading to the M1, I finally received info from Adobe to access a download for a M1 specific CC app.  All seemed to work well.

Today, I used Bridge to open a temp folder saved to my Creative Cloud Files that is saved to the user file on my Mac (the one that worked flawlessly until the M1 upgrade) I use when I save pictures from my Photos app on my iPad/iPhone.  The folder was empty.  When I opened the folder directly from the finder, it WAS empty.  However, when I open _Cloud documents.webloc and I view the synced files there, that folder shows the recent additions of pictures I had saved to that folder from my iPad.  When I choose to open my C Cloud files from thew menu bar, the folder is empty, so I assume I ajm accessing the CC Files from my finder.

How do I get the files from the CC web, to match what I have on my computer?  Do I just delete everything relating to C Cloud on my Mac and then reinstall?

 

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1 reply

Tape99
Tape99Author
Known Participant
June 15, 2021

SOLVED - somehow the syncing got paused