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A
Anonymous
September 27, 2014
Question

synchronization doesn't work

  • September 27, 2014
  • 1 reply
  • 416 views

I am in a test mode of creative cloud (windows). On my first Pc everything runs fine, but on my second one (with same Adobe-ID) there is no synchronization of my files. When I open the cloud in the web portal, all my files (made on the first PC) are there. I have copied some local files on the second PC into the creative cloud desktop folder and I have turned on the synchronization in the settings of creative cloud. But nothing happens no files are uploaded or downloaded. What did I wrong? When try to find any help on the support pages i'm running in circles without any result.

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1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
September 27, 2014

File Sync Links that may help... all the links I have, since I don't know your specific problem

-https://forums.adobe.com/community/creative_cloud/host_sync

-http://helpx.adobe.com/creative-cloud/help/sync-settings.html

-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html

-Size Limits https://forums.adobe.com/thread/1488242

-sync and email link http://forums.adobe.com/thread/1427516?tstart=0

-Phantom folder problem https://forums.adobe.com/thread/1490445

A
Anonymous
September 27, 2014

Thank you for the links, but none helps. My specific problem is, that the synchonization is not working on this computer. I installed creative cloud today on a third PC with same Adobe-ID. After installation I can see all my cloud files in the desktop folder "Creatice Cloud Files". This is that what I also expected on my second PC, but it doesn't work. Any idea?

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