Synchronizing files on the cloud doesn't work
Hi yall,
I just posted this on this forum but I realize I'm about the only one to do so in French. So I post it in English. I might reach more people able to help me.
Though this is just the same post, I realize, while reading all the other messages, that though the Adobe Softwares are great, their ability to manage the cloud is ... far from perfect.
So here is my post.
Since a few days (even weeks, now), I can't synchronize my files on the Creative Cloud.
In the menu bar, the Creative Cloud Desktop icon appears like this
and the Creative Cloud Destop window like this
I don't have any problem to sign in with my Adobe ID though.
If I try to get to my files (uploaded in the Cloud before this synchronization problem occured) with a navigator (Safari) at https://creative.adobe.com/files#, I always get the following message
Your account is undergoing routine maintenance.
We're working to improve the overall performance of the Creative Cloud files experience. Your account will be accessible again shortly. Please check back in a few minutes.
Thanks for your patience!
"Shortly" doesn't seem to be the appropriate term?!
And Adobe is quite optimistic, I'm affraid
Note: the problem is the same on my iMac, my MacBook Pro, my iPad, my iPhone and even with other navigators than Safari...
So I tried to create a new Adobe account with another mail address and here is what I get at the same address as above (https://creative.adobe.com/files)
So what?
My problem or one of the many Adobe's problems with the Cloud?
Hope someone here can help me
Thanks
Jean DENOEL
(Belgium)

