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Spendrups
Participant
Jan 16, 2023 3:19 PM UTC
Question

Syncing Creative Cloud Files when using more than one computer

Hi.

I have an external 1 TB SSD that I sync my Creative Cloud files to but I also use several different computers depending on what my work day looks like - working from home=desktop, office=big, heavy and powerful laptop, traveling=samller and not so very powerful laptop. Yeah, you get the picture 😉

I almost always end up with two different directories - Creative Cloud Files and Creative Cloud Filer (archived) - when I move the SSD from one computer to another. Not optimal and quite frustrating.

 

Is there any way to avoid this?

 

Peace,

Richard

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9 replies

Abambo
Community Expert
Community Expert
Jan 17, 2023 11:14 AM UTC

Your Creative Cloud files should not move from computer to computer, but only sync over the net. If you are using your external drive to share data between computers, do not put the cloud on those drives. It won't work. 

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ABAMBO | Hard- and Software Engineer | Photographer
Spendrups
SpendrupsAuthor
Participant
Jan 17, 2023 11:24 AM UTC

OK, so it will work if I sync my CC files to a dedicated drive for every computer that I use? 

Computer 1 = SSD/HDD 1

Computer 2 = SSD/HDD 2

Computer 3 = SSD/HDD 3

 

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kglad
Community Expert
Community Expert
Jan 17, 2023 1:23 PM UTC

yes, your synced folder will automatically sync among your 3 computers as long as you sign into each using the same adobe id.  that's the purpose of the sync folder - sharing files with yourself on different devices.

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kglad
Community Expert
Community Expert
Jan 16, 2023 3:25 PM UTC

you shouldn't even be allowed (by the cc desktop app) to designate a folder on removable drive for cc syncing because of the problems. 

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Spendrups
SpendrupsAuthor
Participant
Jan 16, 2023 3:32 PM UTC

I'm not sure but I think there is a difference between a NTFS formatted drive (SSD or HDD) and a microSD card? I remember having problems with one of my laptops which have a microSD slot which I could'nt use, but the CC app has never protested when using the SSD drive.

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kglad
Community Expert
Community Expert
Jan 16, 2023 3:51 PM UTC

i would think each computer would have its own folder.  you only have 2 folders for 3 computers?

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