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Participant
January 27, 2024
Question

Syncing files to the same account on a different computer

  • January 27, 2024
  • 3 replies
  • 181 views

So, I don't know if this is an issue with the Adobe system or a PC error. But I have this account because of school. I am trying to use Photoshop, but even though I am using the same account, when I was signing into this account on a computer from home, it asked whether it was a personal, company/school account. I chose company/school, and then after it asked, should I sign in with my school or sign in with all community colleges? For the one at school, I chose my school to sign in with because that was what we were told to do. Then, on the PC at home, I chose the community college one because it was the only one that allowed me to use the apps I needed from school to work on at home. But the files I was working on on another computer at school did not sync to the one at home.  So what can I do to fix this issue? By the way, I apologize if this isn't enough information. This was the only way I could think of, to explain it.

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3 replies

John T Smith
Community Expert
Community Expert
January 27, 2024

Do you have a USB flash drive that you can use for files?

kglad
Community Expert
Community Expert
January 27, 2024

sign out of your cc desktop app at home.  then sign back in and try a different option.

kglad
Community Expert
Community Expert
January 27, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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