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Manan5CD6
Participant
Jun 16, 2021 12:13 PM UTC
Question

Syncing issues

I am unable to use CC library across different platforms because it keeps giving me an error that I don’t have access to it. But it was working alright till last week. Tried updating and rebooting, didn’t work. Checked with IT person at my organisation, he said licensing looks ok. Then what could be the issue?

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1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
Jun 16, 2021 1:25 PM UTC

File Sync Links that may help... all the links I have, since I don't know the cause of your specific problem
-About cloud storage https://helpx.adobe.com/creative-cloud/help/about-cloud-documents.html
-FAQ https://community.adobe.com/t5/Get-Started/Helpful-Links-FAQ-Where-can-I-find-links-about-managing-and/td-p/7570118
-http://helpx.adobe.com/creative-cloud/help/sync-settings.html
-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
-sync and email link https://community.adobe.com/t5/Get-Started/Email-link-of-file-in-personal-CC-folder/td-p/5944719
-an overview of assets https://assets.adobe.com/files
-File sharing https://community.adobe.com/t5/Get-Started/Does-Creative-Cloud-support-sharing-videos/td-p/7113392

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