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Participant
June 16, 2021
Question

Syncing issues

  • June 16, 2021
  • 1 reply
  • 134 views

I am unable to use CC library across different platforms because it keeps giving me an error that I don’t have access to it. But it was working alright till last week. Tried updating and rebooting, didn’t work. Checked with IT person at my organisation, he said licensing looks ok. Then what could be the issue?

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1 reply

John T Smith
Community Expert
Community Expert
June 16, 2021

File Sync Links that may help... all the links I have, since I don't know the cause of your specific problem
-About cloud storage https://helpx.adobe.com/creative-cloud/help/about-cloud-documents.html
-FAQ https://community.adobe.com/t5/Get-Started/Helpful-Links-FAQ-Where-can-I-find-links-about-managing-and/td-p/7570118
-http://helpx.adobe.com/creative-cloud/help/sync-settings.html
-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
-sync and email link https://community.adobe.com/t5/Get-Started/Email-link-of-file-in-personal-CC-folder/td-p/5944719
-an overview of assets https://assets.adobe.com/files
-File sharing https://community.adobe.com/t5/Get-Started/Does-Creative-Cloud-support-sharing-videos/td-p/7113392