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Participant
October 2, 2013
Question

Syncing with Creative Cloud not working AGAIN!

  • October 2, 2013
  • 4 replies
  • 920 views

I have had problems syncing Creative Cloud for some days now. It tries to sync, but then comes up with "Creative Cloud Server Error" and turns syncing off. It was working okay originally.

I have completely deleted all of my files from the Adobe Creative Cloud folder (manually by logging on to my account) and also all of the files in the Archive folder and tried starting again. Yes, I've checked all of the files names and all of the other usual things we are told to do, but am fast coming to the conclusion that it's not worth the bother. Creative Cloud syncing is not a feature that I am prepared to trust my files to. Perhaps in a few months, when they've smoothed out the bugs.

Anyone else with similar problems? And anyone found a solution?

3.4 GHz Intel Core i7 iMac OS X 10.8.5 (12F37), 16GB RAM

This topic has been closed for replies.

4 replies

Sheena Kaul
Legend
June 16, 2015

Paul until then you can refer to the help document below:

https://helpx.adobe.com/x-productkb/global/creative-cloud-crash-core-sync.html

Regards,

Sheena

David__B
Legend
October 26, 2013

Hi Design9Man,

I sent you an email with instructions on how to upload some related log files as a zip to Creative Cloud. Could you do that and post the link to download the log files here?

Thanks,

-Dave

Participating Frequently
June 16, 2015

Hi,

I have the same problem now.

Can I have the log files?

Thanks

David__B
Legend
June 16, 2015

Hi Motti,

Please start a new thread here:
File Hosting, Syncing, and Collaboration

- Dave