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Participant
Aug 14, 2023 7:17 PM UTC
Question

Temporary cancellation of adobe-package

Hello! I'm a design-student and during my studies I'm using the adobe-package a lot. However, during this half year I will be doing an internship - through which I will be able to receive an adobe-log in. This means that I, for half a year onward, don't have an actual need for the adobe-package I pay for myself. My question is thus, if it's possible to cancel the adobe-package I pay for, but still be able to keep my creative-cloud files? I save a lot of files on the creative cloud, and although possible it would be a lot of work to download those onto my computer and store them elsewhere during the time I don't need my own personal adobe-account. If I terminate my subscription now, will my files still be saved on the creative cloud? Meaning, in half a year when I once again subscribe, would I then be able to retrieve the files form the creative cloud? Or does a cancelled subscription mean deleting your entire account?

 

Best regards,

A student with poor economy

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2 replies

Peru Bob
Community Expert
Community Expert
Aug 14, 2023 11:03 PM UTC
quote

 although possible it would be a lot of work to download those onto my computer and store them elsewhere during the time I don't need my own personal adobe-account.


By @Greta23300781y989

 

I hope it is not your only copy of the files.  You really should have backups.

You want more than one backup copy of your files.

Please see Schofield's Second Law:
https://www.zdnet.com/article/follow-schofields-three-laws-of-computing-and-avoid-disasters/

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kglad
Community Expert
Community Expert
Aug 14, 2023 8:15 PM UTC

What happens to my existing files?
You can continue to access your Creative Cloud files on your computer and the Creative Cloud website, subject to a 2-GB cloud storage limit. If you’re over the 2-GB cloud storage limit when you cancel, you have 30 days to move files out of cloud storage.

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