The adobe CC cloud file is unable to sync in China

Today is June 21 2017, about 1 week ago, the cloud file sync is unable to use.

I am not a pay user (only using XD beta) and living in China. Any time before one week ago, I can use the cloud sync smoothly.

Does the cloud sync is unavailable for free user?

This topic has been closed for replies.

Adobe Employee

Hi Bin bin,

Does are you able to log in and upload files manually successfully at Adobe Creative Cloud ?

Do you receive any kind of error message when attempting to use the sync feature?

Thanks,

- Dave

Community Expert

i wouldn't expect it to work longer than the 1 week trial.

Participant

Actually, it worked longer than 1 month until I claimed the problem.

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